alibet is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and what your rights are as a data subject.
alibet collects only the personal data that is strictly necessary for account operation, identity verification, payment processing, and legal compliance. We do not collect data speculatively.
All data stored and transmitted by alibet is protected using 256-bit SSL/TLS encryption. Sensitive data including passwords and payment credentials are encrypted at rest using industry-standard hashing algorithms.
alibet does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is only shared with trusted service providers or regulatory bodies as described in this Policy.
alibet processes your data only for the purposes declared in this Policy. We do not use personal data for undisclosed secondary purposes. Any change in processing scope will be communicated to you before it takes effect.
Players have meaningful rights over their personal data — access, correction, deletion, and portability. alibet has processes in place to honour these requests within legally required timeframes.
alibet retains personal data only as long as necessary for the purposes outlined in this Policy or as required by law. Data no longer required is securely deleted or anonymised in accordance with our data retention schedule.
Summary: alibet takes your privacy seriously. We collect the minimum data needed to run your account securely and comply with our licensing obligations. We do not sell your data. You have the right to access, correct, and delete your data. Read on for full details.
1.1 This Privacy Policy ("Policy") describes how alibet ("we," "us," "our") collects, processes, stores, and discloses personal data relating to individuals ("Players," "you," "your") who access or use the alibet online gaming platform at alibet.win ("Platform").
1.2 alibet is committed to handling personal data responsibly and in compliance with applicable data protection legislation, including the obligations imposed under our international gaming authority licensing framework. This Policy is intended to provide clear and transparent information about our data practices so that Players can make informed decisions.
1.3 By registering an account with alibet, using the Platform, or interacting with our customer support services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
1.4 This Policy should be read alongside alibet's Terms & Conditions and Responsible Gaming Policy, both of which are available on the Platform.
2.1 alibet is the data controller responsible for the personal data collected and processed through the Platform. As data controller, alibet determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is conducted lawfully, fairly, and transparently.
2.2 For all data protection enquiries, requests, or complaints, please contact alibet's data protection contact point using the details set out in Section 14 of this Policy.
alibet collects personal data that you provide directly when registering an account, completing identity verification, making deposits or withdrawal requests, contacting our support team, or participating in promotions. This includes:
When you use the Platform, alibet automatically collects certain technical and behavioural data, including:
alibet may receive personal data about you from third-party sources in certain circumstances, including fraud prevention agencies, identity verification providers, and payment processing partners where such data is necessary to verify your identity or process transactions securely.
alibet uses personal data for the following purposes:
5.1 alibet processes personal data on the following legal bases, depending on the category of data and the purpose of processing:
6.1 alibet uses cookies and similar tracking technologies on the Platform to enable core functionality, analyse usage, and personalise your experience. The categories of cookies used are:
6.2 You may manage cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the Platform.
7.1 alibet does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients, strictly for the purposes described in this Policy:
7.2 All third-party service providers engaged by alibet are subject to contractual data protection obligations and are permitted to use your data only for the specified purpose of their engagement.
8.1 alibet's Platform is operated under international gaming authority licensing, and certain data processing activities may involve servers or service providers located outside Malaysia. Where personal data is transferred internationally, alibet ensures that appropriate safeguards are in place, including contractual data protection clauses consistent with applicable international data transfer standards.
8.2 By using the alibet Platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside your country of residence. alibet will take all reasonable steps to ensure that such transfers are protected to a standard equivalent to that required within Malaysia.
9.1 alibet retains personal data for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law and our licensing obligations. Indicative retention periods include:
9.2 Data that is no longer required for any active purpose is securely deleted, anonymised, or pseudonymised in accordance with alibet's data retention schedule.
10.1 Subject to applicable data protection law and any overriding legal obligations, you have the following rights with respect to your personal data held by alibet:
| Right | Description |
|---|---|
| Access | Request a copy of the personal data alibet holds about you and information about how it is processed. |
| Rectification | Request correction of inaccurate or incomplete personal data without undue delay. |
| Erasure | Request deletion of personal data where it is no longer necessary for the purpose collected, consent is withdrawn, or processing is unlawful — subject to legal retention obligations. |
| Restriction | Request that processing be restricted in certain circumstances, such as where accuracy is contested or processing is objected to. |
| Portability | Receive a copy of data you have provided to alibet in a structured, machine-readable format, where processing is based on consent or contractual necessity. |
| Object | Object to processing based on legitimate interests or for direct marketing purposes. alibet will cease such processing unless compelling legitimate grounds are demonstrated. |
| Withdraw Consent | Withdraw consent to processing at any time where alibet relies on consent as the legal basis. Withdrawal does not affect the lawfulness of prior processing. |
10.2 To exercise any of the above rights, please contact alibet using the details in Section 14. alibet will respond to valid requests within 30 calendar days. In certain complex cases, this period may be extended by a further 60 days, with notification provided to you.
11.1 alibet implements technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
11.2 Notwithstanding the above, no data transmission over the internet or electronic storage system is completely secure. alibet cannot guarantee absolute security of personal data and shall not be liable for breaches that occur despite the implementation of reasonable security measures.
Age Restriction: The alibet Platform is strictly for individuals aged 21 years and above. alibet does not knowingly collect personal data from individuals under the age of 21.
12.1 If alibet becomes aware that personal data has been collected from an individual under the age of 21, we will immediately close the associated account, delete all personal data relating to that individual, and where required, notify the appropriate regulatory authorities.
12.2 If you believe that alibet has inadvertently collected personal data relating to a minor, please contact us immediately at [email protected] so that we can take prompt corrective action.
13.1 alibet reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or operational requirements. Where amendments are material, alibet will notify registered Players via the Platform or by email to the registered account address prior to the revised Policy taking effect.
13.2 The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage Players to review this Policy periodically to stay informed about how alibet processes personal data.
14.1 For all privacy-related enquiries, data subject access requests, or complaints regarding alibet's handling of your personal data, please contact us via the following channels:
Customer Support (24/7 Live Chat): Available on the alibet Platform
Email: [email protected]
14.2 alibet aims to acknowledge all privacy-related written communications within 48 hours and to provide a substantive response within 30 calendar days of receipt.
14.3 If you are dissatisfied with alibet's response to a privacy complaint, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction. alibet will cooperate fully with any investigation conducted by a competent supervisory authority.
alibet combines bank-grade data security with Malaysia's best online betting experience. Your data stays private, your withdrawals arrive fast, and our team is available 24/7.